Mentoring
Terms & Conditions

By booking a mentoring session or subscription package with Queen of Arcana, you agree to the following terms:

1. Nature of Service

  • Tarot mentoring is an educational and reflective service designed to help you deepen your tarot practice and build your tarot reading skills.

  • Mentoring is not counselling, therapy, medical, financial, or legal advice. Any insights you gain are for your own reflection and responsibility.

2. Client Responsibility

  • You remain solely responsible for your own choices, actions, and interpretations following a session.

  • Active participation is required for mentoring to be effective.

3. Payments, Cancellations & Rescheduling Standalone Sessions

  • Full payment is required at the time of booking.

  • Cancellations made with more than 48 hours’ notice may be rescheduled at no additional charge.

  • Cancellations with less than 48 hours’ notice are non-refundable and may not be rescheduled.

  • Failure to attend your session (a “no-show”) will be treated as a cancellation with less than 48 hours’ notice.

Packages

  • Mentoring packages are billed monthly, on the agreed date, to maintain access to sessions and email support.

  • Each session included in a package must be scheduled within the month it is billed, unless otherwise agreed in writing.

  • Sessions not used within the billing period cannot be carried forward, refunded, or transferred.

  • Package sessions may be rescheduled with at least 24 hours’ notice, to provide my long-term clients with extra flexibility. Less notice may result in the session being forfeited.

  • Frequent or excessive rescheduling may, at my discretion, result in forfeited sessions and/or the termination of your mentoring package.

  • Packages may be cancelled by giving at least two full week’s written notice prior to the next billing date . Payments already made are non-refundable.

4. Email Support

  • Packages include ongoing email support between sessions. When you send an email, please allow up to 48 hours for a response.

  • Email support is intended for reasonable, mentoring-related questions and guidance. It is not a substitute for emergency support or therapy, nor is it intended for unlimited correspondence.

  • I reserve the right to limit or decline email support where usage exceeds what is reasonable.

5. Session Conduct

  • Sessions are conducted online via Zoom (or equivalent). You are responsible for ensuring a stable internet connection and a private, distraction-free environment.

  • Recording sessions is not permitted without prior permission to do so. In any event that permission is given to record a session, recordings are made for personal use only. Sharing, redistribution or publication of such recordings is not allowed.

  • Respectful communication is expected at all times. Any inappropriate behaviour will result in termination of the session without refund.

  • I attend my mentoring sessions with my camera on, unless there are unforeseen technical failures beyond my control, that prevent me from doing so. In return, I kindly ask that you do the same.

  • While mentoring sessions are designed to be educational, and I fully desire, expect and encourage you to integrate what you learn in our sessions into your own work with the tarot, you are not permitted to share, re-distribute, publicly publish or monetise my personal words, whether written or verbal, as your own.

6. Confidentiality

  • All sessions are confidential. Information shared will not be disclosed to third parties except where I would be legally required to do so.

  • While every effort is made to ensure privacy, confidentiality cannot be absolutely guaranteed over digital communication.

7. Disclaimer

  • No guarantees can be made, when it comes to outcomes or results.

  • Mentoring is provided for educational purposes only and should not be taken as a replacement for professional advice.

  • I reserve the right to cancel, refund or terminate any session or package, at any time, at my discretion. In the rare and unlikely event that I need to cancel a session, a refund will be offered. Rescheduling may be offered as an alternative, determined on a case by case basis.

8. Agreement

By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Tarot Readings
Terms & Conditions

Purpose of Readings

  • Tarot readings offered by Queen of Arcana are designed as tools for self-reflection, insight, and personal growth. They provide symbolic and intuitive perspectives that may support your own decision-making, clarity, and empowerment.

  • The tarot readings offered are not fortune-telling, nor are they guaranteed to predict specific outcomes.

Scope of Service

  • Readings are not a substitute for medical, legal, financial, or mental health advice. You should always seek support from qualified professionals for matters in these areas.

  • The insights provided are interpretive in nature and are intended for personal exploration only.

  • In jurisdictions where required by law (including certain US states), all tarot readings are offered strictly for entertainment purposes only.

Responsibility

  • By purchasing a reading, you acknowledge that you are responsible for your own choices and actions following the session.

  • Queen of Arcana accepts no liability for any decisions made, or not made, as a result of a reading.

  • Nothing in a tarot reading should be taken as a directive to act against your own judgment or will.

  • To use the services offered on this site, you must be over 18 years of age. By purchasing a reading, you confirm that you are at least 18 years old and legally able to enter into this agreement.

Outcomes

  • Every reading is unique and based on intuitive interpretation.

  • Due to the interpretive nature of this work, no absolute guarantees can be made about the accuracy of a reading.

  • While I take care to provide thoughtful, insightful, and meaningful guidance, no specific outcome is ever guaranteed.

Intellectual Property

  • All written, audio, and video reading materials are the intellectual property of Queen of Arcana.

  • Readings are provided for your personal use only and may not be reproduced, published or distributed without written permission.

  • You may not reproduce, publish, present or monetise any of the content from this website or my services, whether written or verbal, as your own.

  • All content on this website, including but not limited to text, graphics, blog posts, images, and service descriptions, is the intellectual property of Queen of Arcana and is protected by copyright law. You may not reproduce, distribute, modify, or create derivative works from any of this content without prior written permission.

Refunds & Cancellations

  • I reserve the right to refuse, cancel, refund, or terminate any reading, at my discretion.

  • In the rare and unlikely event that I need to cancel a reading, a refund will be offered.

  • Refunds are not provided once a reading has been delivered.

Boundaries

  • To ensure appropriate boundaries, Queen of Arcana will not contribute to donation campaigns initiated by, affiliated with or promoted by clients who utilise the services on this website.

  • To protect the integrity of the Queen of Arcana brand, I will not promote projects, products, or campaigns initiated or affiliated with clients.

Jurisdiction

As Queen of Arcana is based in England, these terms are governed by the laws of England and Wales. Any legal matters would be resolved under this jurisdiction.

These terms apply to all services provided by Queen of Arcana, whether purchased directly through this website or via other sales channels. By making a purchase you confirm that you have read and agree to the terms outlined above.

What I will And will not read on

Like all good readers, I have ethical boundaries, in terms of what topics I am willing to read on. I kindly ask that you respect these boundaries when booking your reading. If you are unsure whether your reading falls into one of the below categories, feel free to drop me an email, or DM me on Instagram.

  • I do not read on questions of a legal, medical or financial nature.
    Please direct these questions to a professional in these respective fields. I am not qualified to dispense legal, medical or financial advice.

  • I do not conduct ‘spying’ readings.
    i.e. I will not read for you, the querent, about a third party (e.g. spouse, friend, family member), when the reading request involves a topic that is not directly related to you.
    For example:
    I will not read on: ‘Is my ex seeing anyone new?’
    But I will read on: ‘What potential is there for a reunion with my ex and how might I approach doing so?’
    I will not read on: ‘Is my daughter dating someone and hasn’t told me about it yet?’
    But I will read on: ‘I feel that my daughter doesn’t share things with me. What can I do to make her feel more comfortable opening up?’

  • I do not predict timing of events.
    In my experience of both reading tarot and receiving readings myself, I have found that timing predictions are rarely accurate. I believe that we all have Free Will and therefore, our actions determine how quickly/slowly something might manifest, if at all. Not to mention, the Free Will of others can also affect the timing of events. Furthermore, as a reader, I focus on what you can do in the present moment to help you create the future you want, and so providing a time of when something ‘will’ happen, in my opinion, can actually be counter-productive, because it implies we must wait for a time in the future in order to be happy. For this reason, I do not find it helpful to provide timing predictions.

  • I will not make predictions that would take away a querent’s sense of control and autonomy, such as around the topics of death and pregnancy.
    I do not work with the tarot cards in a predictive manner in general. I prefer to use the tarot as a tool to guide people and empower them in the present moment. As such, any ‘predictions’ made in a reading are an exploration of potential outcomes, and we have the free will to change those outcomes. For this reason, I do not do readings around the topics of death or pregnancy, in particular, where the querent requests a prediction of when or how such events might occur.

If your reading request violates these boundaries, I reserve the right to cancel and refund your reading request. Please note that refunds are subject to the refund processing timeframe of my payment processor, and so, by nature, will not be immediate.